Terms + Conditions

Welcome to DtoD.store. This website DtoD.store (the “Site”) is operated by SPE conseil développement edition SAS.

We reserve the right to change the Terms of Use from time to time at our sole discretion and your use of the Site will be subject to the most current version of the Terms of Use posted on the Site at the time of such use.

1. Use of this Site

By visiting or using this Site and/or any content or materials available through it, you agree to be bound by the present terms and conditions (“T&C”). In these T&C “User”, “you” and “your” refer to you, the person visiting and/or using and/or shopping on the Site and “DtoD”, “we”, “us” and “our” refers to SPE conseil développement edition SAS company, subsidiaries, affiliates and other group companies as the case may be. In particular, note that “we”, “us” and “our” shall include our affiliates with whom you will enter into a Contract when you place an order.

2. Account Opening
2.1 Opening an account can be made by entering an email address and a password. DtoD will send the User a confirmation of receipt by email. The confirmation of receipt will contain a link to confirm the email address and complete registration. By completing the registration, the User is only setting up a DtoD Account.
2.2 Account opening are free of charge. They do not establish an obligation to purchase.
2.3 DtoD has the right to refuse an account opening without indicating any reasons.

3. Orders
3.1 The products on sale on the Site are destined to the Final Customer. “Final Customer” refers to person or persons who can be equally consumers and companies, however only end-users, who do not operate their own entrepreneurial nor professional activities that may include but not limited to the re-sale of merchandise purchased on the Site. Therefore, the following policy will apply to any purchase made through the Site:
  • Site requests people who are not considered a “Final Customer” to refrain from attempting to establish business relations with the Site nor use accounts of third parties to forward purchase orders relative to the products on sale on the Site. 
  • We reserve the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with such policy. 
  • We reserve the right to decline to process an order to anyone at any time. We reserve the right to decline an order in the event that such order does not receive express verification or approval from the purchaser’s bank. 
  • We reserve the right to delay a shipment if the order is not able to be shipped for reasons beyond our control. 
  • Orders placed separately will be shipped separately.

3.2 Stocks of the products presented on DtoD are limited in time and quantity.
3.3 The presentation of products on DtoD is an invitation to place an order by the purchaser and not a legally binding offer by DtoD.
3.4 The purchaser places an order by activating the “Buy” button. DtoD will confirm receipt of the order to the purchaser (confirmation of receipt). The confirmation of receipt does not represent a legally binding acceptance of the order by the purchaser.
3.5 A purchase contract regarding the products comes about only if DtoD expressly confirms acceptance of the order. DtoD will send the purchaser the order data by email. The purchaser can view his order data at any time in his account.
3.6 In the event of non-availability in stock of the product after confirmation of the acceptance of the order, we will inform the purchaser immediately about non-availability. And in this case, we will immediately reimburse any payments already made by the purchaser.

4. Prices and Additional Charges
4.1 The price indicated on the product page at the time of the order applies to orders in each case. The prices are final prices including statutory value added tax and all other price components (i.e. dispatch costs).
4.2 Shipment costs are charged for each order in addition to the price of the products. The shipment costs depend on the size and weight of the products, the selected type of shipment and the country to which they are being sent. They are shown on the product page and on the order.
4.3 In cases in which prices are shown incorrectly on the Site owing to technical errors and a purchase contract comes about on the basis of the incorrect prices, DtoD is also still entitled to contest the purchase contract even if an automatic order confirmation has already been sent. In the case of such a contestation by DtoD, payments already made by the purchaser will be reimbursed immediately.

5. Payment
5.1 The purchase price and shipment costs are to be paid immediately after completion of the purchase contract without any deductions.
5.2 In principle, payment will take place by credit card, debit card, immediate transfer or PayPal. We accept various debit and credit cards such as Visa and Mastercard. We retain the right to refer the purchaser to certain payment methods in individual cases.  

6. Delivery 
6.1 We will send the products within the period indicated on the Site. A condition for the dispatch of the products is the full payment of the total invoice by the purchaser.
6.2 Deliveries will be made to the delivery address notified by the purchaser. The purchaser bears responsibility for ensuring that the shipment can be received at the delivery address indicated during normal business hours. In the event of a delay in acceptance by the purchaser, the latter owes DtoD the reimbursement of the additional expenditure, which DtoD incurred for the unsuccessful attempt at delivery as well as for keeping and maintaining the product.
6.3 The ownership of the products is transferred to the purchaser only with fully payment.

7. Cancellation Policy
7.1 When you place your order through DtoD and DtoD expressly confirms acceptance of the order, you have the option to cancel your order on the same day you received acceptance of your order, free of charge. 
7.2 Once your order has begun to process in our distribution channels, we are unable to cancel until it has reached the local delivery provider. When cancellation is made in such case, you will receive a 75% refund for the value of the purchase only (including applicable tax); shipping and handling will not be refunded.

8. Return Policy
8.1 If you are not entirely satisfied with your purchased product, simply return the product within 14 days with your receipt. When a return is made in such case, you will receive a 60% refund, issued in the same method of payment as the original payment. For any purchase made with a credit card, a refund will be issued to the original account. Shipping and handling fees are not refundable once the order has shipped or if the product is returned to the store. We may delay repayment until we have received the returned products, or until you have provided proof that they have been returned, whichever takes place first.
8.2 The right of return does not exist in the following events:
    • Orders of products which are made to measure based on the purchaser’s individual selection or specification and which are clearly tailored to the personal requirements of the purchaser;
    • Orders of products which require assembly and/or installment where they have been improperly assembled or mixed with other goods and cannot be separated.
    8.3 The products you wish to return must be in excellent condition and the package closed. You are responsible for the products return fee, unless the product falls within the warrantee due to defect or transportation damage. In case you open the product package, make sure to return it in excellent condition along with all its parts and accessories. You agree to maintain the products in good condition from the moment they are delivered to you until you return them with our service partners. We reserve the right to charge you for any damage to the product while they are in your possession.

    8.4 You must inform us by email whether you will return the product at your own cost and risk or request from us to arrange the pick up of the product in which case you will be charged for the shipping and handling fee.

    9. Refund and Exchange Policy
    9.1 We will accept refunds or exchanges of products if:
      • The product has been damaged during transit. Such damage is to be reported immediately to the freight forwarder and to DtoD. The report has not effects on the warranty rights of purchasers, but makes it easier for DtoD to assert its own claims against the freight forwarder.
      • The product has a manufacturer’s defect. In such case, the purchaser has warranty rights. Defects such as the usual wear and tear, normal wearing and damage which occurs thought incorrect handling or excessive use are not considered to be defects.
      9.2 You must carefully inspect the parcel and your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces of the purchased product, before signing and confirming the completed delivery of the same examine. In the event that there are missing, damaged or incorrect packages upon examination, you will be entitled to send it back with the service providers, free of charge. The package should be accompanied by the receipt order, the justification of the return and your choice of refund or exchange.

      10. Proprietary Rights
      This Site, as well as the contents, materials, and Products available therein, are all the property of DtoD and are protected by copyright, trademark, patents laws and other intellectual property laws. No user of this Site shall copy, use, reproduce, modify, lease, transmit, loan, distribute, display, decompile, disassemble or in any way exploit copyrighted or proprietary materials and products available on the Site or the software or code used in connection with the Site.

      11. Limitation of Liability
      UNDER NO CIRCUMSTANCES SHALL SPE CONSEIL DÉVELOPPEMENT EDITION SAS BE LIABLE FOR ANY DIRECT, INDIRECT, FORESEEN OR UNFORESEEN, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, ERRORS OR OMISSIONS IN THE CONTENTS OR FUNCTIONS OF THIS SITE, EVEN IF SPE CONSEIL DÉVELOPPEMENT EDITION SAS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION OR SERVICES FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. IN JURISDICTIONS WHICH PROHIBIT THE EXCLUSION OR LIMITATION OF CERTAIN LIABILITIES, SPE CONSEIL DÉVELOPPEMENT EDITION SAS'S LIABILITY IN THOSE JURISDICTIONS SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

      12. Severance
      Should one of the above-mentioned provisions be legally ineffective, this will not lead to the ineffectiveness of the remaining provisions.
       
      13. Governing Law and Jurisdiction
      The laws of France shall govern these T&C and any claims and disputes (whether contract, tort, or otherwise) arising out of or relating to these T&C or their subject matter.
      By using this Site, you hereby agree that any and all disputes regarding these T&C will be subject to the courts located in France. YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THIS SITE AND/OR THESE T&C, WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. These T&C operate to the fullest extent permissible by law.